SUMMIT GARAGE (DUDLEY) LIMITED WEBSITE PRIVACY STATEMENT

GENERAL

This privacy statement sets out how Summit Garage (Dudley) Ltd (“Summit Garage”) comply with European Union data protection requirements. We are committed to respecting your privacy. We have structured our website so that, in general, you can visit Summit Garage on the web without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. For your protection, we are registered under the General Data Regulation and have given all appropriate notifications to the Information Commissioners Office.

WHAT WE COLLECT

Prior to supplying information about vehicles or services, we will collect the following information:

  • Name
  • Telephone number
  • Email address

We will also ask for your consent to provide us with your personal or professional interests, demographics, experiences with our products, and contact preferences in order to provide you with further correspondence about our products and services.

When you visit our site, we may also log your IP address, a unique identifier for your computer or other access device.

Summit Garage (Dudley) Ltd will not use your personal information for any other purpose unless you have provided consent for us to do so.

Some pages use cookies, a data analysis technique. In order to learn more about the use of cookies, please see below.

WHAT DO WE DO WITH THE INFORMATION WE GATHER?

We will use this information and data obtained from other sources, in order to understand your needs and provide you with a better service and in particular for the following purposes:

  • Internal record keeping and administration;
  • To fulfill requests you make of us and to meet the requirements of any contract we enter with you or any promotion we provide you;
  • Marketing;
  • To improve our products and services;

To ensure that the content, services and advertising that we offer is tailored to your needs and interests. We may review the data we hold every two years but we will not keep it for longer than seven years unless you have given us consent to do so.

WHO WE SHARE THE INFORMATION WITH AND YOUR CHOICES

When you provide consent, you are agreeing that we may use your personal information for the purposes set out in this statement and in order to do this, we may need to share your information with our service providers and agents. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may release your personal information to our authorized direct marketing agents if you have provided consent for us to do so.

When you provide any information online, you should look for the box which you can click to say that you consent for the information to be used for direct marketing purposes.

If you have provided consent for us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to us at:

Data Protection Compliance Officer
Summit Garage (Dudley) Ltd. 413-415, Himley Road, Lower Gornal, Dudley, DY3 2RA

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address.

By providing us with your consent, you are agreeing to the processing of any sensitive personal data that we hold, for the purposes mentioned above. You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure that your information is protected.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect.

OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have control over any external websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the web site in question.

HOW WE USE COOKIES

A cookie is a piece of text that asks permission to be placed on your computer’s hard drive. Once you agree, your browser adds that text in a small file. A cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop, by allowing you to place things into a shopping basket; the basket itself is not the cookie, the cookie is placed on your hard drive and keeps track of your basket versus others in use at the same time.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie should not prevent you from using one of these sites.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly in force. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may have set your web browser (Microsoft Internet Explorer or Netscape Navigator) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies – those files are stored as part of your internet browser.

This data protection notice may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

THE RIGHT TO COMPLAIN

If you have any concerns about the way Summit Garage (Dudley) Ltd is handling your information you can contact the information commissioner’s office at the following website – https://ico.org.uk/

HOW DO WE LET YOU KNOW IF OUR POLICY CHANGES

Our policy will be viewed on a regular basis, and any changes will be posted on our website. The privacy policy was last updated in May 2018.

COOKIE POLICY

This website, like many others, uses small files called cookies to help us customise your experience. Find out more about cookies and how you can control them.

What are ‘cookies’?

‘Cookies’ are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.

How does the Summit Garage website use cookies?

A visit to a page on this website may generate the following types of cookie:

Google Analytics Cookies:

Every time someone visits our website, software provided by Google generates an ‘analytics cookie’.
These cookies can tell us whether or not you have visited the site before.
Your browser will tell us if you have these cookies and, if you don’t, we generate new ones.
This allows us to track how many individual users we have, and how often they visit the site.
Please visit here to read Google’s Privacy Policy

Google Remarketing Cookies

This website may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Summit Garage website. Data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ads Settings page, and if you wish you can can install a browser plugin to maintain your preference to opt out of personalized ads from Google, even if you’ve cleared your cookies. Learn how

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, we cannot tell if you are a real user without them enabled, so you would not be able to submit our contact form.
All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser. To understand these settings, the following link may be helpful, or you can use the ‘Help’ option in your browser for more details.